Annual Meeting & MuseumExpo

The largest gathering of museum professionals in the world.

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Employment Opportunities

About the Alliance

Founded in 1906, the American Alliance of Museums (the Alliance) is the largest cultural organization representing the museum industry. We serve over 35,000 members, including museum professionals, trustees, independent professionals and the full range of museums--art, history, science, natural history, military, maritime and children's museums as well as aquariums, zoos, botanical gardens and historic sites.

Our office is currently located at 2451 Crystal Drive, Suite 1005 Arlington, VA 22202 (near the Crystal City Metro Station). We are a 501(c)(3) tax-exempt, nonprofit organization. The Alliance is an equal opportunity employer and values a diverse workplace.

Workplace Culture

The American Alliance of Museums respects, values and celebrates the unique attributes, characteristics and perspectives that make each person who they are. We believe that our strength lies in our diversity among the broad range of people and museums we represent. We consider diversity and inclusion a driver of institutional excellence and seek out diversity of participation, thought and action. It is our aim, therefore, that our members, partners, key stakeholders reflect and embrace these core values.  See our Diversity and Inclusion Statement.

Our Organizational Values

AAM employees embrace and demonstrate these core operational values in support of an engaging and inspiring workplace culture

Celebrate Our Passion and Creativity - We are passionate about museums, and we are proud to work in support of their success. We take our work—but not ourselves—seriously, and we like to have fun. We creatively tackle challenges (not people!), boosting each other up with positive energy and a focus on solutions, not problems. We celebrate accomplishments big and small, and we are inspired by the diversity and creativity of the museum field.

Deliver “Wow” Service - We provide excellent and courteous service and demonstrate a “can-do” attitude. We surprise and delight our customers by anticipating their needs, proactively addressing their concerns, providing solutions and exceeding their expectations.

Learn & Grow - We are a learning organization that identifies challenges/opportunities, raises new ideas and courageously tests new approaches to improve our quality, efficiency and collaboration. We embrace teamwork and we seek to continually learn from those in and outside of our organization—just as we seek opportunities to share our knowledge and experience with colleagues. We exhibit humility and are unafraid to acknowledge what we don’t know. We accept failure as an inherent risk of innovation and know that it’s our response to failure that matters most—identifying, correcting and learning from it.

Respect Each Other - We trust each other to work openly, honestly, sincerely and ethically—and in the best interests of the organization, rather than individuals or departments. We value a diversity of people, perspectives and work styles and recognize that our field, our organization and our teams benefit from this diversity. We respect each other’s creativity, individualism and time, and we follow through on our commitments to each other. We welcome rigorous and respectful debate in the interest of achieving our goals, and we actively seek feedback from colleagues. We celebrate the contributions of all of our colleagues.

Our Employees

Creative. Resourceful. Collaborative. The Alliance carries out its mission of providing leadership to the museum community through the dedicated efforts of our talented staff. We are always looking for service-oriented individuals in a variety of disciplines to join our team. We often recruit candidates experienced in association management, meeting planning, membership, administration, research, writing and editing, and museum operations.

Employee Benefits

We offer a full array of benefits including:
  • Friendly work environment
  • Medical & Dental Plan (Generous portion of employee premium paid by the Alliance)
  • Flexible Spending Account (medical expenses & dependent care)
  • Life & AD&D, Long-Term & Short-Term Disability Insurance
  • 403(b) Tax-deferred annuity plan
  • Prepaid Legal Service
  • Pre-Tax Commuting Benefits
  • Voluntary Long-Term Care Insurance
  • Employee Assistance Program
  • Professional Development Opportunities
  • 8 Paid Holidays plus the office closes during the last week of the year
  • 2 Personal days each year
  • Vacation & Sick Leave
  • Alliance Membership

IT and Digital Media Specialist

The American Alliance of Museums seeks an experienced technology professional to join our team. This new position combines traditional IT business application and hardware support with a unique opportunity to contribute to the Alliance’s growing digital content publishing team. As part of a fast-paced, agile work environment dedicated to serving the museum field, this position will ensure the Alliance’s systems are highly available and secure, and that the Alliance is leveraging its digital assets to tell the amazing stories about Museums.

About the Position

Reporting to the Director of IT and Application Services, the IT and Digital Media Specialist is the point person on all system support from desktops and AV systems to cloud based software and services. Duties include responding to support tickets, documentation of issues/fixes, developing and leading staff trainings, working with vendors on escalation issues, and patching/updating systems. In addition, this position will be the technical lead for AAM’s Content Team and will provide management of all digital media equipment and assets through configuration and administration of the Digital Asset Management System and other media platforms. In addition to support, this position will assist content experts with the leveraging of media through managing, capturing, and editing of digital media (image, audio, video). The position will also work closely with the Director of IT to assist on hardware and software selection and purchases, vendor identification and selection, and budget tracking and creation.  Ideal candidate has strong technology support background and willingness to apply these skills to content delivery and other aspects of the Alliance’s work. Career changers welcome.  Salary range is $60’s.

Skills and Qualifications

  • Experience supporting desktop, server, and cloud-based IT systems, preferably in a digital media or content publishing organization
  • Experience with HTML/CSS/PHP desired but not required
  • Familiarity with Agile Project Management desired but not required
  • Some ability to travel to support conferences and meetings hosted by the organization
  • Demonstrated experience supporting both Windows and Mac based systems in a Microsoft Active Directory Environment
  • Experience with basic administration of a Microsoft Exchange or Office 365 environment
  • Familiarity with Digital Media equipment and software, including video/audio production equipment, Digital Asset Management software, Adobe Creative Suite is a plus
  • Proven track record of exemplary customer service. The ideal candidate enjoys working as a part of a team to achieve shared goals.
  • Familiarity with tools to capture and edit digital media (images, audio, video)
  • Ability to effectively communicate and work collaboratively with professionals from a wide variety of technical backgrounds and career experiences

How to apply: In order to encourage a broad pool of candidates with various backgrounds to apply and to mitigate any potential implicit bias during our review of applications, we are applying some principles of “blind hiring.” Please follow the directions below when submitting your application materials.

  • Submit a cover letter and resume to using “IT and Digital Media Specialist” in the subject line by 3/12/2018. Please do not include your name or address on either document. Please include education but omit school names and graduation years. Include your email address as the only personal identifier on these documents.
  • As a part of your cover letter (no more than two pages), please describe a time when you led a training (formal or informal) on the use of a piece of technology or software. What did you learn from the experience? What challenges did you face? What would you have done differently?

Submissions will be reviewed by our hiring team and candidates who are selected for further screening will be contacted within 2 weeks of the closing date above. Due to the large number of applications AAM receives, we can only contact those candidates selected for further screening.

About the Alliance:  

The American Alliance of Museums has been bringing museums together since 1906, helping to develop standards and best practices, gathering and sharing knowledge, and providing advocacy on issues of concern to the entire museum community. Representing more than 35,000 individual museum professionals and volunteers, institutions, and corporate partners serving the museum field, the Alliance stands for the broad scope of the museum community.

The Alliance is an equal opportunity employer and values a diverse workplace. For more information, please visit